Contact Info
Peggy Feltmate
Kanata's Councillor
110 Laurier Ave W
Ottawa, ON
K1P 1J1

613-580-2752 (p)
613-580-2762 (f)

Peggy.Feltmate@ottawa.ca

Councillor wants to penalize Hydro when power goes off
Kanata led the city in blackouts last year

Published: Tuesday, September 26, 2006

City Councillor Peggy Feltmate wants Hydro Ottawa to give customers who experience frequent blackouts a $120-per-year break.

Ms. Feltmate, who represents Kanata, says some residents in her area have had more than a dozen blackouts in the last few months and they are getting tired of it.

Officials of the company, which the city owns, acknowledge Kanata experiences more blackouts than other parts of the city, but say they are repairing the aging grid system as fast as possible. Ms. Feltmate says the repairs are taking too long, and at city council tomorrow, she'll introduce a plan for penalizing the company for poor performance.

Under her plan, if a person's power is cut more than 12 times a year, the hydro company would only be able to charge that customer 50 per cent of the current delivery fee.

For an average household consuming 750 kilowatt hours of electricity per month, this would mean a delivery charge of about $10.50 per month, instead of the current $21.

The plan would apply to Hydro Ottawa customers across the city.

Ms. Feltmate said she's putting the idea forward because residents in her ward are fed up.

"It's difficult and frustrating for people," she said. "Everybody expects this to happen every once in a while, but when it gets up to five times in a month, it's not acceptable."

She said a rebate would give people at least some peace of mind.

According to Hydro Ottawa statistics, customers in Kanata were six times more likely to have a blackout last year than customers downtown.

The average customer in Kanata had 2.4 power outages in 2005, compared to 1.5 in Gloucester, 0.9 in the former city of Nepean and 0.4 in the former city of Ottawa.

Hydro Ottawa president Rosemary Leclair said on the whole, the city has one of the most reliable hydro grids in the province and often the cause of the outages can't be controlled by the company.

Weather-related outages and the shutdown of supply from Hydro One are good examples of this, she said.

She said the situation in Kanata has developed because it was largely built all at once during a boom in the 1970s. She said the lifespan of most of the distribution system is over and it needs to be replaced or repaired. It's not practical to do this all at once, because it would mean neglecting other parts of the city, she said.

She said the company started addressing the situation in 2003, and now the area gets the lion's share of the money for upgrades and repairs.

"Kanata has nine per cent of our customers -- 25,000 -- and we are spending 30 per cent of our capital dollars there," Ms. Leclair said. "We are on it, and we are trying to improve the situation as quickly as possible."

Ms. Leclair doesn't see merit in Ms. Feltmate's plan.

She said it doesn't amount to a big saving for customers, very few customers would qualify, and it would not be a big enough financial hit to get the company to move any more quickly, which is as fast as it can go.

"I just don't see what it would achieve," Ms. Leclair said.

City council cannot force Hydro Ottawa to implement the plan. However, if council endorses the plan, Ms. Feltmate expects the three council members who sit on the Hydro Ottawa board to introduce her plan at the utility's next meeting.